So, why do I say this?
They are an airline that will take any opportunity to cheat money off their customers.
This is what I experienced while I was in Marrakech. Apparently we needed to check in online prior to our flight. But we didn’t know this and had to pay 66 euros to get them to check in for us. And the thing is, we couldnt do the online check in on the spot cos by the time we got to the airport (which is 2hr beforehand), they closed the online check in. Also, the online check-in is only open 24hr beforehand. And goodness, as travellers, we don’t always have connection to the internet nor are we free to check our email during travel. The extra charge of 55euros for check in is stated in the email but the print is is freaking tiny you’d miss it. It’s like they want you to miss it. (Also they charged us 66 euros and not 55 euros as per the email)
This truly a trap. First time customers would have no idea about this at all and will need to pay the additional! I have never seen another airline as despicable as this. I’ve taken many other budget flights but none of them have such a practice.
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